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🇬🇧United Kingdom·Customer Service·Verified today

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Customer Service / Back Office Agent

FedEx Logistics

100% Remote, United KingdomFull-time · Remote Mid-level

£2,200 – £2,900 per month depending on experience

About the role

We are looking to recruit staff for the Customer Service and Back Office area, working 100% remotely. The position is aimed at organised, responsible people with good written communication skills, able to handle customer queries, cases and follow-up requests via chat, email and digital platforms. The main duties include customer support, administrative assistance, updating information and internal coordination of operational processes. We offer a dynamic working environment, professional stability and the possibility of growing within the team.

What you’ll need

  • Good written communication and professional manner
  • Organisational skills and sense of responsibility
  • Basic computer skills and familiarity with online tools
  • Ability to work independently
  • Problem-solving skills and attention to detail
  • Experience in customer service (desirable)
  • Availability to work remotely

Why apply

Remote work100% work from homeStructured onboarding and trainingFlexible working hours

Verified Employer & Hiring Standards

This vacancy with FedEx Logistics is an authentic enterprise requisition verified directly from their official corporate recruitment network (careers.fedex.com). We independently audit business incorporation records, valid open requisition status, and transparent compensation disclosure (£2,200 – £2,900 per month depending on experience). Applying will redirect you securely to the official applicant portal for FedEx Logistics without agency intermediaries or fee-charging aggregators.

How Official Applications Work

Step 1

Outbound Official Routing

Click apply to transfer securely to FedEx Logistics's official careers portal at careers.fedex.com.

Step 2

Employer ATS Submission

Submit your CV and details directly into FedEx Logistics's primary applicant tracking system.

Step 3

Direct HR Notification

Receive confirmation and recruitment updates directly from FedEx Logistics's talent team.

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Work Found Me is 100% free for applicants. Verified employers will never ask for application fees, training deposits, or sensitive identity documents during initial review. Legitimate employers will never ask for administrative fees, training payments, or banking details prior to an official job offer.

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